Product Warranty

OUR LIMITED WARRANTY

COBBLESTONE MILL WOODWORKS, INC WILL WARRANT ALL OUR PRODUCT LINES FREE FROM DEFECTS IN MATERIAL OR WORKMANSHIP WHICH RENDERS OUR SHUTTERS, DOORS, AND BLINDS UNUSABLE OR UNFIT FOR ORDINARY APPLICATIONS FOR A PERIOD OF 3 YEARS FROM DATE OF SHIPMENT. IF A WARRANTY CLAIM IS FOUND TO BE INVALID, REPAIR OR REPLACEMENT WILL BE PAID BY THE CUSTOMER. WE WILL NOT COMPENSATE FOR ANY PAINTING OR LABOR COSTS DUE TO WARRANTY REPAIR OR REPLACEMENT OF OUR PRODUCTS.

OUR PRODUCTS ARE DELIVERED UNFINISHED TO THE CUSTOMER. UNFINISHED WOOD IS ABLE TO QUICKLY ABSORB OR EVEN LOSE MOISTURE ADJUSTING TO ITS AMBIENT HUMIDITY CONDITIONS. THEREFORE, IT IS THE BUILDER’S/CUSTOMER’S RESPONSIBILITY TO STORE OUR PRODUCTS IN A CONTROLLED HUMIDITY ENVIROMENT. ALL PRODUCTS MUST BE FINISHED BEFORE EXPOSURE TO THE ELEMENTS. THIS WARRANTY IS ONLY VALID IF THE PRODUCTS ARE COMPLETELY PRIMED/PAINTED AND SEALED ON ALL SIX SIDES WITH TWO ADDITIONAL FINISH COATS.

SHUTTER PANELS ARE ENGINEERED TO FLOAT TO ALLOW THEM TO MOVE WITH CHANGES IN CLIMATE WITHOUT UNDUE STRESS. MOVEMENT OR SHIFTING IS NOT CONSIDERED A DEFECT ACCORDING TO OUR WARRANTY. TOUCH UP PAINT OR RECOATING AROUND PANEL EDGES MAY BE REQUIRED.

SHUTTERS, BLINDS, AND DOORS NOT HANDLED IN ACCORDANCE WITH THESE GUIDELINES WILL NOT BE CONSIDERED FOR A WARRANTY CLAIM

SEE OUR EXCLUSIVE ECOBLUE TREATMENT WARRANTY